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Privacy Policy

Last updated 26th October 2026

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This Privacy Policy explains how Elite 3D Prints (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our website www.elite3dprints.co.uk and purchase our 3D printed toys and gifts (“Products”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

Information We Collect

We may collect the following types of personal information:

  • Contact details: name, email address, phone number, and delivery address.

  • Order information: details of products purchased and payment information (processed securely by our payment providers).

  • Account information: if you create an account, we may store your login details.

  • Communication: information you provide when contacting us by email or through the website.

  • Technical data: your IP address, browser type, and browsing behaviour (collected via cookies).

 

How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders.

  • Send order confirmations and shipping updates.

  • Respond to your enquiries or support requests.

  • Improve our website and customer experience.

  • Comply with legal obligations such as tax and accounting requirements.

  • We do not sell or rent your personal information to third parties.

Payment Processing

  • Payments are handled securely by our third-party payment providers (such as PayPal).

  • We do not store or have access to your full payment card details.

Sharing Your Information

We may share your personal data with:

  • Delivery partners (to send your order).

  • Payment processors (to process transactions).

  • IT and website service providers who help us run the site.

  • All third parties we work with are required to keep your information secure and use it only for the agreed purpose.

Data Retention

  • We keep your personal data only for as long as necessary to fulfil the purposes outlined above, including for legal, accounting, or reporting requirements.

  • After this period, your data will be securely deleted.

Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of your data (“right to be forgotten”).

  • Object to or restrict how we process your data.

  • Request transfer of your data to another provider.

To exercise any of these rights, please contact us at 61 Bridge Street, Kington, HR5 3DJ.

Security

  • We take appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

Children’s Privacy

  • Our website and products are not intended for children under 16.

  • We do not knowingly collect personal data from children.

 

Changes to This Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be posted on this page with the updated date. Continued use of our website after changes means you accept the updated policy.

 

Contact Us

  • If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at 61 Bridge Street, Kington, HR5 3DJ.

  • If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): https://www.ico.org.uk

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