Shipping Policy

Last updated 26th October 2025

Thank you for shopping with Elite 3D Prints.
This Shipping Policy explains how we handle delivery of your 3D printed toys and gifts purchased through our website www.elite3dprints.co.uk.

Processing Times

Some of our products are printed to order.
Please allow 3 working days for your order to be printed, packed, and dispatched. Products which are held in stock will be despatched within 1-2 working days.
We’ll notify you by email once your order has been shipped.

During busy periods, such as holidays or special promotions, processing times may be slightly longer.

Delivery Options & Times

We currently deliver within the UK.

Typical delivery times after dispatch are:

UK Standard Delivery 3–5 working days
UK Express Delivery 1–2 working days

Delivery times are estimates only and may vary due to postal delays or other factors beyond our control.

Shipping Costs

Shipping costs are calculated at checkout based on your location and chosen delivery method.
We occasionally offer free shipping promotions, which will be clearly stated on our website.

Order Tracking

Where possible, tracking information will be provided once your order is dispatched.
You’ll receive a shipping confirmation email containing your tracking number and courier details.

Wrong or Incomplete Addresses

Please ensure your delivery address is entered correctly at checkout.
We cannot be held responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

If your parcel is returned to us, we can resend it once additional postage costs are paid.

Lost or Delayed Parcels

If your order has not arrived within the estimated delivery time, please contact us.
We will investigate the issue with the courier and update you as soon as possible.

Please note that we cannot issue refunds for delayed deliveries caused by postal services or customs, but we will always do our best to help resolve any issues.

Contact Us

If you have any questions about shipping or delivery, please contact us at 6 Bridge Street, Kington, HR5 3DJ.